Terms of Service

You must be 18 or older and able to enter a binding contract. Clients must operate a platform verified account and pass an identity check before a team starts. Chatters must pass an ID and age check before a first shift.

You create an account with your email, a password and a code we send you. Keep your password safe and tell us at once if you think someone else has used your account.

A quote shows a recommended plan, team size, shift map and price based on your answers. A quote is not a contract. Reserving a team saves the quote to your account, and the contract starts when you accept the launch checklist and your first invoice.

Plans are subscriptions, billed monthly or yearly by invoice, per creator account. Prices, options and discounts are the ones shown on the pricing page and in your quote when you reserve. Plans renew automatically for the same period until cancelled. Invoices are due within 7 days. We may pause a team while an invoice is overdue.

There are no setup fees and no one time charges. Performance mode adds a share of chat sales calculated from the reports shown to you.

You can cancel at any time from your account or by email. Your plan runs until the end of the paid period and does not renew. Where the law gives you a right to withdraw, you can use it as the law provides.

• Add the disclosure for fans before the first shift and keep it live
• Grant access only through platform team permissions, never share passwords
• Give a truthful brief with your tone, boundaries and price list
• Follow the terms of each platform you use
• Accept the data processing agreement for your fan data

Our teams write every message themselves, never deny that a team answers when a fan sincerely asks, never invent emergencies, never promise meetings and never move fans off the platform. We refuse instructions that break these rules, platform terms or the law, and we may end a contract that depends on them.

Applying does not guarantee work. Chatters work under a separate agreement that sets their shifts, pay and confidentiality duties. Pay is hourly per shift and the rate is shown after the test.

Our Privacy Policy explains how we handle your personal data. Fan data we handle for you is covered by our data processing terms.

We run your inbox with care, but sales depend on your content, prices and fans, so we do not promise any level of earnings. Our total liability for any claim is limited to the fees you paid for the three months before the claim, except where the law does not allow such a limit.

We may update these terms. We email account holders at least 14 days before a change that affects an active plan, and you can cancel before it takes effect.

Questions about these terms go to support@fanschatters.com.